All liveaboard guests, all course students and all kiters are required to sign a liability release form upon arrival. Any paperwork needs to be signed by a parent or guardian for kiters under the age of 18.
In case of cancellations due to Covid restrictions, the below won’t apply – a 100% refund will be granted.
In case of cancellations non due to Covid:
– Kite Course only: If an online kitesurfing booking is cancelled at any time prior to arrival (for any reason), a full refund will be arranged. If any kitesurfing lessons or course can’t be completed due to lack of wind, a refund, proportional to the amount of time spent in the kitesurfing course, will be arranged.
– Kite Camps: If a Camp Package is cancelled after flights and/or accommodation have been arranged and paid, these fees will not be refunded. All remaining costs will be refunded.
– Kite Safari: If a guest cancels a trip:
12 weeks or more prior to departure: a cancellation fee of 25% is charged
12 – 8 weeks prior to departure: a cancellation fee of 50% is charged
8 weeks or less prior to departure: a cancellation fee of 100% is charged.
The above percentages are of the total booking cost, not on any deposit received. For whole boat charters Sick Dog Surf understand the changeable nature of group bookings. The Group Leader should keep Sick Dog Surf informed if it looks unlikely that the boat will be filled, and Sick Dog Surf will make every effort will be made to help fill the charter. Guests are responsible for checking with the Egyptian Embassy in their home country prior to arrival regarding visa applications. Sick Dog Surf is not responsible for cancellation costs resulting in failed or delayed visa applications.
All cancellations must be made in writing to firstname.lastname@example.org.
In the unlikely event that Sick Dog Surf cancels a package, a full refund will be granted.
ROUTES: All Liveaboard routes and Kite Camps are subject to various unpredictable changes including weather conditions and changes in the locations. Whilst Sick Dog Surf make every effort, we cannot guarantee kiting at specific sites. In adverse weather conditions the guides and the captain of the boat will have the final decision about which kite sites to visit to ensure that the guests, staff and boats safety is not compromised in any way. If in the unfortunate event that kite spots are missed or kite spots are not reached due to weather conditions or other unforeseeable changes, Sick Dog Surf will not offer a refund or compensation.
BOAT CHANGES: In the unlikely event that Sick Dog Surf changes the boat booked for reasons beyond our control we aim to provide a boat of the same standard however in the event this is not possible we will reimburse the difference in cost.
SURCHARGES: Sick Dog Surf reserves the right to apply an appropriate surcharge to its prices should economic changes (such as exchange rates, fuel prices, etc) make a material difference to its pricing structure. – A minimum of 14 days notice will be given before such a surcharge becomes effective. – No surcharge will be applied within 28 days of departure. – If the surcharge results in an increase of 10% or more to the price of the safari then cancellation with a full refund will be allowed. Notification of the intention to cancel must be made in writing within 14 days of the notification or the surcharge.
MEDICAL: You confirm that you have no current or historic illness, disease or medical condition, which could lead to the injury of yourself, any other kiters or employee of Sick Dog Surf. If you are in doubt as to you health, past or present and the effect this may have on your safety, you agree to be independently examined prior to kiting. You agree not to drink any alcoholic beverages before kiting. You give Sick Dog Surf my permission to stop you from kiting should you drink any alcoholic beverages before kiting or if you are still under the influence of alcohol before kiting. You agree not to kite after use of medication or if you are feeling unwell.
EMERGENCY: You agree to bear all the costs of medical treatment, recovery and transport charges in the event of an accident. Should the case arise that you areunable to decide for myself, you authorise Sick Dog Surf and their agents to arrange medical treatment on your behalf. You will provide Sick Dog Surf with details of your insurance company, policy number and Medical Emergency Telephone number. You do understand that if any accident happens, it might take some time to reach a medical centre, so you will abide to safety standards and listen carefully to the instructions of Sick Dog Surf employees.
BOAT SAFETY: Extra due care and attention is required when kiting, operating and living on boats due to the increased hazard of, but not restricted to, movement in rough seas, wet decks and equipment movement. You undertake to take extra care whilst on board a boat and will not hold Sick Dog Surf responsible for any damages incurred that can be attributed to normal boating hazards. You accept the increased risk of kiting near to and from boats and Zodiac & Inflatables and accept that extra care and vigilance is required on your behalf.
NATURE: You understand that there is marine life that may cause bodily injury if touched or harassed and therefore you agree not to feed, touch or harass the marine life.
EQUIPMENT: Sick Dog Surf maintains kitesurfing equipment for service on a rental basis. This equipment is not in any way guaranteed either as to correct construction or safe use. Parties renting and using this equipment will do so entirely upon their own judgment and at their own risk. You will inspected the equipment and find that is in good working order and free from defects. You agree to return the equipment at the end of the rental period in the same condition, fair wear and tear expected, and will be responsible for the loss or damage to the said equipment including freight charges and import duty. Equipment returned late is subject to a late charge. No refunds will be paid due to non-use of equipment. Rentals are per 24-hour or part period. A security deposit is required on all rentals. Sick Dog Surf is not responsible for any damages or losses of any equipment whether the property of the client or Sick Dog Surf. You agree that Sick Dog Surf will not be held liable or responsible for an injury sustained as a result of not adhering to the above items.
INSURANCE: Sick Dog Surf is an Estonian company but comes under law of the country where the kitesurfing activity takes place. Sick Dog Surf insist that guests have adequate personal kiting and non-kiting insurance to cover all kiting and non-kiting risks involved in the service provided by Sick Dog Surf. IT IS YOUR RESPONSIBILITY to check that my insurance provides adequate cover and that you kite within the limits of the cover provided. We also advise that it is important to have good travel insurance to cover accidents of a general nature.
JURISDICTION: Liability Release – for all kiters. All kiters are required to produce a valid certification/qualification and sign a completed registration form/waiver (as below) prior to the commencing diving activities.